Q: What Is ‘My Account?
With this feature, you will be able to access all the information regarding your order(s). It allows you to edit your personal information like name, address, etc. My Account section also enables you to exchange or cancel your order and initiate a return or refund of your order.
Q: Is It Necessary to Have an Account to Place Order?
Yes, you need to have yourself registered to shop from this platform. The registration procedure is hassle-free and easy, and it will save you time for future purchases. Just click on the register feature to create your account.
Q: How Do I Cancel the Order?
For canceling your order, you can go to the ‘Order History’ section which will show you a list of your previous as well as recent purchases. In case you are unable to cancel the order, you can simply refuse it at the time of delivery. In case of an online payment, the refund will be processed into the source account.
Q: How Do I Place a Return Request?
You can create a return request by clicking on the ‘Returns’ section. Choose the item that you wish to return and enter all the required details regarding the product and place a return request.
Q: What Is the Purpose of the Wishlist feature?
A wishlist feature allows you to create a personalized collection of items that you wish to buy. You can save them for future reference. Wishlisted items signify your interest in a product that you intend to buy in the future.
Q: How Can I Track My Order?
Once you place the order, it will be assigned to one of our delivery partners. You will receive a notification via an SMS on your registered phone/mobile number and an Email on your registered email ID regarding the confirmation of your order. You can track the order and delivery details by tapping on the ‘My Account section.